Vpvip Privacy Policy — Your Data Is Safe With Us

1Introduction & Applicability

This privacy policy ("Policy") applies to the vpvip website (https://vpvip.xyz) and its associated mobile applications. It describes how vpvip collects, uses, stores, and protects your personal information.

By using the vpvip website or app, you are considered to have agreed to this privacy policy. If you do not agree with this policy, please refrain from using our services.

• This policy applies to all registered members and site visitors.
• The policy is available in both Bengali and English; in the event of a conflict, the Bengali version shall prevail.
• Our Terms and Conditions This serves as a supplement to this policy.

2What Information We Collect

Vpvip only collects information that is necessary to provide services, ensure security, and meet legal obligations. We collect two types of data:

Directly Provided Information:

• Full name, date of birth, and national ID details (for KYC verification)
• Mobile number and email address (for communication and account verification)
• BKash, Nagad, or bank account number (for payment processing)
• Residential address (where verification is required)

Automatically Collected Information:

• IP address, browser type, and operating system
• Visit timestamps and page navigation data
• Device ID and app usage data
• Cookies & Local Storage Data

3How Your Information Is Used

Vpvip uses the information collected under this privacy policy for the following purposes:

4Data Sharing Policy

Vpvip never sells your personal information or shares it with third parties for advertising. However, limited data may be shared in specific circumstances:

• Payment Processor: With bKash, Nagad, Rocket, or your bank — only the minimum information necessary to complete the transaction.
• Law Enforcement: To the relevant authorities when required by court order or legal obligation.
• Technology Partner: Server hosting or security service providers — under strict confidentiality agreements.
• Fraud Prevention: Minimum data shared with relevant authorities when investigating suspicious transactions.

Your information is never shared with any third party for marketing or advertising purposes.

5Cookies & Tracking Technologies

Vpvip uses cookies to enhance your browsing experience and ensure the site functions properly. The cookies we use include:

• Essential Cookies: Login sessions, security tokens, and core site functionality — these cannot be disabled.
• Performance Cookies: Collects anonymous statistics to measure page load speed and improve the site.
• Functional Cookies: For language preferences, theme settings, and a personalized experience.
• Analytics Cookies: To understand which sections of the site are most frequently used.

You can disable non-essential cookies at any time through your browser settings. However, some features may not work correctly as a result.

6Your Data Rights

Vpvip gives you full control over your personal information. Your rights include:

• Right to Access: You can find out at any time what information vpvip holds about you.
• Right to Rectification:You may request correction of any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request a temporary suspension of data processing while an investigation is ongoing.
• Right to Data Portability: You may request your data in a portable format (such as CSV).
• Right to Object: You may object to the processing of your data for marketing purposes.

Contact our support team to exercise any of these rights. vpvip will respond within 30 business days of receiving your request.

7How We Protect Your Data

Vpvip follows the highest industry standards to protect your data. Our security measures include:

• 256-Bit SSL/TLS Encryption — your data is fully protected in transit.
• Payment information is stored in accordance with PCI-DSS standards.
• Two-Factor Authentication (2FA) is supported.
• Automated systems to detect and prevent suspicious logins or transactions.
• Regular cybersecurity audits and penetration testing.
• Access to data is restricted to authorized personnel only.

8Data Retention Period

Vpvip does not retain data beyond what is necessary. Our general retention policy:

• Account Information: For the duration of an active account and up to 5 years after closure (as required by law).
• Transaction Records: Financial transaction records are retained for up to 7 years.
• Communication Log: Support chat and email records retained for a maximum of 2 years.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.

Upon expiry, data is securely and permanently deleted or anonymized.

9Protection of Minors' Privacy

Vpvip is strictly prohibited for anyone under 18. Our minor protection policy:

• Age is verified at registration and minors are not permitted to create an account.
• If a minor's data is found to have been collected inadvertently, it will be deleted immediately.
• If parents have any concerns, they can contact our support team and we will act promptly.
• To learn more about Responsible Gaming, visit our Responsible Gaming Visit page.

10Privacy Policy Updates

Vpvip may update this privacy policy from time to time. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• Registered members will be notified via the app or inbox when significant changes are made.
• Continued use of the site after any changes constitutes acceptance of the updated policy.
• Previous versions are available upon request through Support.